Privacy policy

 

Luumi Privacy Policy

 

Last Updated: November 10, 2025

❄️🔥 Welcome to Luumi


At Luumi, we believe in confidence, comfort — and trust.

Your privacy is just as important to us as how our leggings feel on your skin. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.

Whether you’re shopping for your next favorite pair or simply exploring our designs, we want you to feel safe every step of the way.

 

 

🔍 A Quick Look at What We Do With Your Info

 

  • We collect information like your name, address, and payment details to process your order.

  • We protect your data with secure technology.

  • We never sell your personal information.

  • You can opt out of marketing emails at any time.

  • We use cookies to enhance your browsing experience.

 

 

👤 Information We Collect

 

From you directly

 

  • Name, email, phone number

  • Billing and shipping addresses

  • Payment confirmation

  • Messages sent to customer support

 

Automatically from your device

 

  • IP address

  • Browser type

  • Time zone

  • Cookies and browsing behavior

 

From third parties

 

  • Shopify (our e-commerce platform)

  • Payment processors

  • Analytics providers

 

 

💼 How We Use Your Information

 

  • To process and deliver your orders

  • To communicate about updates or customer support

  • To improve the performance and usability of our website

  • To personalize promotions or offers

  • To prevent fraud and protect security

 

 

🍪 Cookies & Tracking

 

We use cookies to remember your preferences and improve site functionality. Some cookies help us provide better ads or analyze performance.


You may disable cookies through your browser, though this may affect your shopping experience.


Learn more: Shopify Cookies Policy

 

 

 

📦 Sharing Your Information

 

We share information only with trusted partners:

 

  • Shopify (store hosting)

  • Shipping carriers

  • Stripe, PayPal, Shopify Payments (for secure transactions)

  • Marketing and analytics partners

 

We do not sell your personal information.

 

 

 

🎓 Your Rights

 

Depending on your location, you may:

 

  • Access the personal data we hold

  • Request corrections or deletion

  • Request a copy of your data

  • Opt out of targeted advertising

  • Withdraw consent

 

To make a request: info@luumi.net


We will never discriminate against you for exercising your privacy rights.

 

 

📚 Children’s Privacy

 

Luumi is intended for adults.

We do not knowingly collect data from children.

If you believe a child submitted information, contact us for removal.

 

 

 

🚫 Security & Retention

 

We use encryption, secure servers, and access controls to safeguard your information.


We retain your data only as long as needed for:

 

  • Fulfilling your orders

  • Legal and tax obligations

  • Customer support purposes

 

Order information is kept for at least 7 years for accounting compliance.

 

 

 

📝 Required Legal Disclosures

 

 

Data Controller

 

Luumi LLC

Minnesota, USA

info@luumi.net


 

Shopify

 

We use Shopify to host our online store. Their privacy policy:

https://www.shopify.com/legal/privacy

 

Google Analytics

 

We use Google Analytics to understand how customers interact with our site.

Google’s privacy practices:

https://policies.google.com/privacy

 

Payments


We do not store your credit card information.

All payments are securely processed by Shopify Payments, Stripe, or PayPal.

 

 

 

📢 Updates to This Policy

 

We may update this policy from time to time.

Changes will be posted here with a new “Last Updated” date.

 

 

 

💬 Contact Us

 

Questions or requests?

Email us at info@luumi.net


Thank you for trusting LUUMI.

You’re not just wearing leggings — you’re wearing art.